Hounslow Council asks residents to minimise waste to help maintain service
Driver shortage is affecting the regularity of collections
Hounslow Council has said that there have been ‘minor disruptions’ to waste and recycling collections in the borough due to the national HGV shortage.
A number of residents have complained about missed collections and rubbish left in the street for over a week.
The council is now asking residents to minimising the amount of rubbish, recycling and food waste they produce and avoid doing big clear outs of their homes at the moment.
Councillor Guy Lambert, Cabinet Member for Highways, Recycling and Companies said, “We are committed to providing a full service, where possible, despite these challenges.
“Disruption has occurred during a small number of rounds and where this has happened our Recycle 360 crews have been working tirelessly to remedy the situation, implementing additional collections shifts, including weekends.
“We recognise that delays are frustrating and we’re sorry for disruption where it occurs. We’re confident we have the right team to help reduce the disruption and will do our best to keep people informed. In any event, we will collect your waste and recycling, but it may not be on the schedule you are used to. For the last 18 months, despite the pandemic, our crews have ensured Hounslow could provide a full waste and recycling service, unlike so many other councils.
“We will continue to monitor the situation and update residents of any continuing problems.”
If you have had a missed collection you can report it via the council’s website, email firstname.lastname@example.org or by calling the call centre on 0208 583 5555.
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September 18, 2021