I have had no end of problems trying to renew/amend my permit As I have just bought a new car, their website didn't recognise my new registration for a week. It does now. But I find I am not able to simply amend my registration. I can only seem to apply for a new permit & it wants to charge me £180 as it says it will mean I have two cars ( which I won't.) In trying to apply anyway so at least I have a permit & to try and sort the finances out later, the system says it doesn't know me and to register ( yet it knows I already gave a permit??)Again, to try and at least get it registered it says to submit a photo of my driving licence - and then tells me the file is too big! It is a simple photo and I can't do anything to make the file smaller. I have banged my head off the wall a couple of times, and released a few swear words. I have resorted to emailing them asking how I am supposed to proceed. I am exceedingly frustrated !;
Maurice Gluck ● 16d