Forum Topic

Still Ignored

We still are ignored or just badly treated in chiswick Park Station.Second class passengers ?There is no excuse for the lack of Stop Information electronic posts at the station.There are none on either plaform but they seem to exist in abundance on every other station platform elsewhere.There is no legal ban or statute to prevent this since they can be secured safely and virtually out of site as displayed at every other station including overground stations.If a passenger had an emergency on the platform they will be stranded which of course is particularly cruel to the old and disabled.Please can this be rectified immediately since I would rather not involve councillors and MP’s at this stage.Thank You.

Tony Antares ● 45d7 Comments

https://www.london.gov.uk/who-we-are/what-london-assembly-doesI believe that Ealing's Member of the GLA is on the Transport Committee.

Philippa Bond ● 41d

Probably best to contact anyone but a Labour member as they will toe the tfl (Khan) line. If they turned off the 24/7, 364 day a year lights on the platforms off, they would have money to pay for the required passenger help points.

peter king ● 43d

Why not contact your member of the Greater London Authority? As TfL comes under the Mayor would seem a more direct route?

Vanessa Smith ● 44d

There is no denying it is a bit of a Cinderella station but its  listed status could make changes more difficult.

Mark Evans ● 44d

When you say still ignored, do i take it you contacted TFL back in 2024? Chiswick Park Station Forum HomePosted by: Tony AntaresDate/Time: 17/09/24 01:16:00I feel Chiswick Park station is slightly unusual since we lack  safety intercoms from the  supplier of the online safety intercom systems which passengers should be able to operate on either platform by pressing a red or blue button for information or emergency.The staff however remain very helpful which is greatly appreciated.All of the network I believe have these safety buttons on every platform.Turnham Green has plenty safety buttons but Chiswick Park only has one I believe near the ground floor ticket office.I  also feel passengers would feel much safer if they knew they could easily access an emergency button on either platform  and we need to avoid a major incident occurring and not being reported quickly enough

Julian Pavey ● 45d

Local councillors  will largely be ignored as they normally are by TfL or they will receive a generic reply promising nothing. Direct contact with TfL and gaining the support of your MP is the way forward.

N V Brooks ● 45d

Well, if you don't want Cllrs or MP to be involved, your point of call is TFL and not here.Don't want to sound rude, but stating the relevant position you should take.

Julian Pavey ● 45d