John, I had the same problem last year, having still not received a replacement licence over seven months after the original notification. My situation was complicated by the fact that the DVLA insisted on my first having an eye test, which I was fine with, but then failed to instruct me where and when to have the test. In desperation, I finally wrote to my MP explaining the situation and she, or her secretary, contacted the DVLA on my behalf. I finally received my replacement licence within the next few weeks. As an organization with enormous power over people's lives, the DVLA is not fit for purpose.
Colin Jordan ● 388d