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"You seem to be falling into the same trap as so many other people and authorities etc., in assuming that everyone is on line!  They are not!  There are many many people who do not have smart phones and/or internet" But many do and many dont use the internet for its benefits like on here every year not knowing the dates. If you post here your online atleast. Bit like those who spend time posting for example a phone number when its available in seconds except you post it in a search engine rather than here and wait around for an answer. If your not online then davids post is irrelevant and you wont be reading it which is not the point david was making. It is those who are and dont know and ask I think the problem is people to often go to a relevant site and search and search spending time and can't find the info they want and give up where you should be putting what you are specifically wanting into a search engine to get the correct URL that directs you to the info you actually want. With council websites you can go around the houses back and forth and still not find that info It is never 100& perfect but id say most of the time if it is available you will find it that way. You just have to input the wording in the correct way to get that specific info up. In the case of Christmas collections for example it does the job. Instead of putting in Ealing council recycling days which your get the normal info, you add Christmas and to narrow it down more you add the year so you don't get last years info up. You want a stretched canvas for painting just put at first "where can I get a canvas for painting in Chiswick" and that alone brings up Turnham Arts & Crafts with all links and info on opening times and even tells you if it's open now and now states if its click and collect only or open to browse and tells you you need a mask to visit.Then you can visit the website and see what they have and how much Better than posting on here and waiting for an hour for someone to reply and then possibly get a half answer of possibly where and if its open or not. My tip of the day folks That is if you have internet but you wont be reading if you dont

Julian Pavey ● 2127d