I don't know why we are not allowed to store an optional keyword on our account to be used by the bank when they ring us (which is unlikely but does come up sometimes ) and want to discuss anything meaningful with us.Bank :- Hi, It's Jo at Helpful High Street bank, can I discuss your recent transactions.US - Yes, what my keyword stored against my account ?Bank - I'm reading here it's xxxx, is that right ?US - Yes proceed please.End of callChange keyword as soon as poss, to a new one, or if you forget and another call comes in , the old keyword is expired so bank could only ask you to reset it and they will call back later for the chat with new one in place.
Andrew Craig ● 2159d