Forum Topic

Mobikes

Just seen the main post about the reduction of available bikes on the front page. I emailed customer support earlier this week enquiring if bikes had been removed because of Covid19. They confirmed this had happened. I suggested that an email to users or updates via twitter or via their app would have been welcome or helpful, but this still hasn't happened. So don't bother renewing your passes for now.

Shamini Saxena ● 2386d2 Comments

Thanks Shamini good advice.I have seen a few people out on Mobikes so there must still be some around.

Will Watson ● 2386d

I have a suspicion some people are keeping them on their property because I found some available on the app but when I went to hire them they weren't visible on the street. No harm I suppose as if they weren't doing this it looks like the bikes would be collected up. Pretty poor corporate communications from Mobike. Sadly I think it may be that they won't be back.

Kevin Howard ● 2385d